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FAQ
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Do you have a warehouse in Hawaii?
Yes! Valyou started in Hawaii and we are super proud of it. We do have a warehouse in Kapolei, and two showrooms; one in Kaka’ako and one in the Ka Makana Ali’i shopping center.
Do you ship to other islands?
We do! We currently deliver to the port (using Young Brothers) and you will need to arrange pickup from the port. There is a flat fee cost of $199.
What is your refund/return policy?
We accept returns on items within 14 days of delivery. For more information, visit the return & refund policy page.
How long does it take for delivery?)
Each item has a delivery estimate status. If your order contains multiple items with varying delivery dates you can request at checkout to have them all delivered at one time or request to have them delivered as they become available.
Any questions?
You can contact us through our contact page! We will be happy to assist you.